Marketplace

MIB works to compensate victims of uninsured and 'hit and run' drivers fairly and promptly. Everyone we deal with is protected by our customer charter.

We measure our performance through a customer engagement index which continues to produce positive results.

Customers who mislead insurers in order to obtain a falsely low price for their insurance policy pose a serious problem. Like all insurance fraud, this costs the honest customer.

The work we have done with ABI (The Association of British Insurers) and DVLA (Driver and Vehicle Licence Agency) to successfully deliver the MyLicence enquiry service, which went live in September 2015, helps to tackle this. 

For further information /managing-insurance-data/mib-hub/mylicence/